The problem I am having is that the SS12 interface will not launch, it shows up in taskmanager. I have rebooted the computer twice, still no luck, I have stopped the services, still not luck. Any ideas? I can re-install.
in OS & Utilities Channel,
Written by: Bart Cross on Feb 9 2012, 8:31am
The problem I am having is that the SS12 interface will not launch, it shows up in taskmanager. I have rebooted the computer twice, still no luck, I have stopped the services, still not luck. Any ideas? I can re-install.
Copyright © 2010-2012 SoftCity technologies. SoftCity, a groundbreaking social commerce initiative sponsored by Avanquest Software
2 Citizens Answers
Mike Stelmach says:
Hello Bart,
For this issue, the best course of action would be to reinstall the program. Please ensure you have the original program disc or downloaded installation file and then perform the following:
1) Uninstall the program via the Add/Remove Programs in Windows.
2) After the program is uninstalled, browse to the following location:
C:\Program Files\Avanquest
3) If the program's name appears in any of the sub-folder(s), please delete the sub-folder(s).
4) Restart your computer.
5) Reinstall the program from the original disc or download installation file.
Votes
Bart Cross says:
It worked of course, but I still haven't figured out why this happens after you defrag a drive. Strange.
Votes
Post your comment
You might be interested in these related contributions
SS12PRO
Hi Mike What I guess that I was trying to say: since I had already downloaded the program once and it was not correctly downloaded, would it cause any kind of problem when I download it again? ...
in OS & Utilities, by Ronald Miller
Nov 9 2011, 1:37pm
SS12 install
After Install of SS12, the SS tray notification does not show, despite checking that it should be shown in the Settings tab. I can still open SS by right-clicking the Net Defense tray icon. &n...
in OS & Utilities, by cma cma
Dec 13 2011, 4:48pm
SS12PRO
Hi Michael I hate to bother you again but I did follow the directions that you sent to me with the exception I downloaded it to MY DOCUMENTS rather than to the DESKTOP. It did the exact same thing a...
in OS & Utilities, by Ronald Miller
Nov 10 2011, 11:29am
SS12PRO
Hi Michael I followed your directions and after I tried to download it from that page it did the same thing as before(download only a few seconds). After I sent you the last e-mail, I went back to m...
in OS & Utilities, by Ronald Miller
Nov 10 2011, 2:57pm