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os-utilities in OS & Utilities Channel,
Written by: Bart Cross on Feb 9 2012, 8:31am

SS 12

The problem I am having is that the SS12 interface will not launch, it shows up in taskmanager. I have rebooted the computer twice, still no luck, I have stopped the services, still not luck. Any ideas? I can re-install.

2 Citizens Answers

Mike Stelmach says:

Hello Bart,

For this issue, the best course of action would be to reinstall the program.  Please ensure you have the original program disc or downloaded installation file and then perform the following:

 

1) Uninstall the program via the Add/Remove Programs in Windows.

2) After the program is uninstalled, browse to the following location:

 

C:\Program Files\Avanquest

 

3) If the program's name appears in any of the sub-folder(s), please delete the sub-folder(s).

4) Restart your computer.

5) Reinstall the program from the original disc or download installation file.

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Feb 9 2012, 10:30am | Report

Bart Cross says:

It worked of course, but I still haven't figured out why this happens after you defrag a drive. Strange.

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Feb 9 2012, 1:23pm | Report

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