My operating system is Windows XP SP3. I installed System Suite Pro 12. My system uses Outlook Express 6. My email is with Hotmail. When Email Defense is checked, and I open outlook, an error message says that "Outlook Express has encountered an unknown problem and must shut down." and do I want to report this error. This happens within 2-5 seconds of the program opening. When I uncheck Email Defense, I have no problem opening, using, Outlook Express. I have: Checked the Email Defense box, and on the advance tab, changed the incoming port to 995 as that is what Hotmail requires. When I do this, the outlook program will not even connect to the server. With the port selected at 110, I get the error message and Outlook asks if I want to send the error report, and then closes.
The only way Outlook works is not using Email Defense. I encountered this problem after installing System Suite 12. I wasn't sure what was causing this and thought it might be a problem with the computer, so I re-installed my OS from a Windows XP installation disk, and re-installed System Suite 12, but the problem still persists. System suite detects no virus or malware. Prior to installing System suite 12, I used Norton 360 which also integrated with Outlook Express and it worked very well with NO problems. I removed Norton with their Removal tool, before re-installing my OS, but still cannot use Email Defense with Outlook Express. Any suggestions? Questions?