Being unable to upload photos to my PC, I scanned my compact flash card with Stellar Phoenix Photo Recovery software and found all the images okay. I then purchased the software download but I am unable to recover the images. An 'Activation Process' box has popped up asking me to enter the registration name and key exactly as given to me.I have the license key, but do not know what to put in the 'name' box as I have not been given any name to put there!I have tried my own name, my e-mail address, even the name of the product, all to no avail. I have looked several times at the e-mail sent to me containing the license key but there is no indication of a 'name' to use.
It seems like a simple question, but can anyone tell me what to put in the 'name' box?
Dr. Steve Dodd.