os-utilities in OS & Utilities Channel,
Written by: Judy Asel on Nov 10 2011, 10:27pm

threat definition updates

I have fixit utilities 11.  My threat definition update is "out of date".  It's telling me I need to be connected to the internet to receive updates.   I wouldn't be able to send you this email if I wasn't on the internet.  So why doesn't it update my threat definitions.  

1 Citizens Answers

Mike Stelmach says:

Hello Judy,

There are four usual causes for this error.

• Firewall blocking the program from reaching the server

• Another security program blocking the connection

• Poor connection corrupting the download

• Corrupted DNS settings

      Tip: to correct DNS problems, open a command prompt and type the following command minus the  

              quotes “ ipconfig/flushdns” and hit enter










Lets make sure that a corrupted download isn’t left in the Downloads folder

     C:\Documents and Settings\All Users\Application Data\Avanquest\AntiMalware\Downloads clear all files in this folder

     Then clear the temporary files “ click start then run type %temp% and clear as many of those files as

     you can. Then open Update check on the home page and manually check for updates.


Note: This can also be caused by the service not stopping properly during the update not allowing the

    definitions to be over written. Restarting the computer should help in this situation.



Nov 11 2011, 9:53am | Report

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