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os-utilities in OS & Utilities Channel,
Written by: Judy Asel on Nov 10 2011, 10:27pm

threat definition updates

I have fixit utilities 11.  My threat definition update is "out of date".  It's telling me I need to be connected to the internet to receive updates.   I wouldn't be able to send you this email if I wasn't on the internet.  So why doesn't it update my threat definitions.  

1 Citizens Answers

Mike Stelmach says:

Hello Judy,

There are four usual causes for this error.

• Firewall blocking the program from reaching the server

• Another security program blocking the connection

• Poor connection corrupting the download

• Corrupted DNS settings

      Tip: to correct DNS problems, open a command prompt and type the following command minus the  

              quotes “ ipconfig/flushdns” and hit enter

 

 

 

 

 

 

 

 

 

Lets make sure that a corrupted download isn’t left in the Downloads folder

     C:\Documents and Settings\All Users\Application Data\Avanquest\AntiMalware\Downloads clear all files in this folder

     Then clear the temporary files “ click start then run type %temp% and clear as many of those files as

     you can. Then open Update check on the home page and manually check for updates.

   

Note: This can also be caused by the service not stopping properly during the update not allowing the

    definitions to be over written. Restarting the computer should help in this situation.

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Nov 11 2011, 9:53am | Report

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