os-utilities in OS & Utilities Channel,
Written by: C. Brooke Gruenberg on Oct 19 2010, 10:48am

Can't enable Active or Email Defense

My computer is an eMachines laptop, running Windows XP SP3.  I purchased the upgrade to 10 on December 28, 2009, and have had very little trouble with the program since.

Between yesterday and today, Active Defense and Email Defense switched from Enabled to Disabled, and when I click to "Enable", the program churns and churns and then stops and these parts are still disabled.

It looks like there might have been an update yesterday, since I see yesterday's date on folders Memory Optimization, Reg Fix, Results, and Updates.

Could you please help me fix this problem?  I really need to be able to use the program.

Thanks to anyone who can help!


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C. Brooke Gruenberg

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