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creative in Creative Channel,
Written by: Miguel Deleon on Feb 22 2012, 6:06pm

Placing railings with picking points option

I have the HGTV Home and Landscape Platinum Suite (that's what the header shows when software is running) box says "Silver".

I'm assuming the header is correct.

I am looking to place railings using picking points option but it is not available to select. Only available for Platinum versions.

Is the header incorrect?

4 Citizens Answers

Robby E. says:

Miguel,

There are different "flavors" of HGTV within the same version number. All of them share the same core functionality. However, each "flavor" has a different number of features available in the program and content included with the program. It may be that the title bar was over-looked on your Silver edition when it was being modified for that version. If the box says Silver on it, then I am pretty sure you have the Silver version and not the Platinum version.

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Feb 24 2012, 9:48am | Report

Miguel Deleon says:

OK...that makes sense now. I thought I might have gotten a free upgrade!

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Feb 24 2012, 10:59am | Report

John Golitsis says:

I *do* have Platinum 3.0 but still don't have the option to create a railing by picking points?  It's clearly illustrated in the Help, but I simply do not have the option?!

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May 5 2012, 11:14am | Report

Robby E. says:

John,

That appears to be a problem in the Platinum version, as the Ultimate version works correctly. I would suggest that you submit a ticket to Technical Support. That way, they can both confirm the issue and report the issue to the developers through the proper channels.

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May 7 2012, 1:14pm | Report

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