Hallmark crashes

I am still have more problems with Hallmark and also found that another person is having the same problems-This is my exact problem also- ( I added in my information instead of theirs).

"I have Windows Vista and am having trouble with Hallmark Card Studio 2011 and 20009, both Deluxe. Every once in a while(very seldom) I can complete a project start to finish without the program stopping to respond.

More often, I will get anywhere  from half-way thru up until time to print when the program stops responding. Sometimes just trying to save make the program not respond. It is very frustrating when I save every few minutes or so, I find that at least half of the card project has disappeared and sometimes the whole project is just gone.

When the program stops responding it does not come back even after 15 minutes. Also, Windows never finds the problem and the program shuts down. Sometimes the beginning of the project has been saved so I can at least re-open it...but when I then try to work on it again, the program just stops responding again."

Plus I am still experiencing disappearing text, whether it is from a png file or from the text in the program. I have uninstalled and reinstalled, purchased a newer program-2011 deluxe, and still am having problems. 

I did receive this error in detail-

Description:

Stopped working

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: hcs.exe

Problem Signature 02: 12.0.1.7

Problem Signature 03: 4d0fcf4f

Problem Signature 04: Avanquest.ContentBrowser

Problem Signature 05: 1.1.2.1

Problem Signature 06: 4d0fcf21

Problem Signature 07: 3f

Problem Signature 08: 13

Problem Signature 09: System.IO.FileNotFoundException

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Thanks again,

Janie Neary

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