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creative in Creative Channel,
Written by: Bryan Quesinberry on Aug 5 2010, 12:50am

Software Update Fail on Mac Version Card Studio

I just loaded the 2010 version of Card Studio and it show there is an update available

Support Patch: Update to version 1.1.0.1 

I click the update button and get this message almost immediately.

Failed to download update! from the "Nova Updater" 

Click again and it attempts to update and fails quickly. 

There seems to be no settings to adjust...any help? 

8 Citizens Answers

Robby E. says:

Bryan,

You can download the update outside of the program.  Here is the direct link for the 1.1.0.1 update for Hallmark for Mac:

http://www.hallmarksoftware.com/download/hcs_mac/HallmarkCardStudioPatch1.1.0.1.pkg

You will want to save it to an easily accessible location, such as your desktop.  Once it is downloaded and saved, double-click the "HallmarkCardStudioPatch1.1.0.1.pkg" to install the update.

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Aug 5 2010, 9:21am | Report

Bryan Quesinberry says:

Thanks any idea why it wont connect?

 

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Aug 5 2010, 9:07pm | Report

Robby E. says:

Bryan,

I do not know why it is not connecting for you.  I have heard of this happening to a couple of people.  Most people are able to download and install the update through the program, though.

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Aug 6 2010, 8:30am | Report

Bryan Quesinberry says:

How do i find the updates in the future?

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Aug 6 2010, 10:06am | Report

Robby E. says:

Bryan,

I would just let the program check for updates.  There is no way of knowing if the issue you experienced is a one time problem or something that will repeat in the future.

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Aug 6 2010, 11:06am | Report

Carla Nagle says:

I had same problem and downloaded Patch 1.1.0.1 from this website.  Now the software is telling me that there is an update patch 1.2.0.2 ready, but it won't download it.  I do not see this patch on this website.  Where and how can I get it?  It appears that the Nova Updater connected to the Hallmark Card Studio for Mac is not working properly.  It seems to do nothing when I click on it in the dock.  When I go to Preferences in the Hallmark Card software, I can get it to check for updates, but when I click on "Update Now", nothing happens except that drop down box disappears and it still says there is a patch needed.

 

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Nov 30 2010, 9:49pm | Report

Bryan Quesinberry says:

I am having the same problem as well on the 1.2.0.2 Robby? got a link?

 

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Dec 4 2010, 12:11pm | Report

Robby E. says:

Hello,

We have posted the latest update in our Downloads section for Hallmark for Mac.  The direct link for the update is here:

http://www.hallmarksoftware.com/download/HallmarkCardStudioPatch1202.pkg

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Dec 13 2010, 10:21am | Report

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