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creative in Creative Channel,
Written by: Donna Huston on Aug 31 2010, 11:25am

Resolvedgreeting card factory

I upgraded my Mac to 10.5.6 and now I can't open Greeting Card Factory for Mac. The reason for the upgrade was so I could install Hallmark Card Studio for Mac. 

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5 Citizens Answers

Robby E. says:

Donna,

In order for us to assist you, we will need more information about your issue.  What do you mean by "I can't open Greeting Card Factory for Mac"?  Is nothing happening when you try to launching the program?  Is something happening but it never fully opens?  Are there any error messages?  If so, what is the exact wording to the error message you are receiving?  Please provide us as much information as possible in order for us to assist you with your issue.

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Aug 31 2010, 11:48am | Report

Donna Huston says:

file:///Users/donnahuston/Desktop/Picture%201.png"The application Greeting Card Factory quit unexpectedly.Mac OS X and other applications are not effected.Click relaunch to launch the application again, Click report to send a report to apple.I tried and only get the same message

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Aug 31 2010, 5:12pm | Report

Robby E. says:

Donna,

Have you tried reinstalling Greeting Card Factory for Mac?  You may want to try that next.  Also, if you do so, make sure you search the computer for the word "greeting".  You should find a preferences file somewhere under your user Library folder.  You will want to remove this from the computer with the rest of the program's installation.  Then, reinstall the program from the installation disc.  You will probably want to make sure you can find the disc before doing any of the above, though.

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Sep 1 2010, 9:28am | Report
Best answer!

Donna Huston says:

I did all the things mentioned and it still gives me the message "The application Greeting Card Factory quit unexpectedly."

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Sep 5 2010, 12:44pm | Report

Robby E. says:

Donna,

Were you able to find the Preferences file for Greeting Card Factory for Mac?  Also, are you getting this error immediately on launch?  Or is it getting any further into the program before the error appears?

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Sep 7 2010, 11:48am | Report

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Donna Huston

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