I use bookkeeper software, version 10.0.0.7, to calulate my payroll for my business. I printed out my W-2 for my employees and distributed them. One employee was using Turbo Tax online to calulate her taxes for 2102 when the program highlighted an error from my W-2. It states that too much money had been withheld from her and she was due a refund and that she needed to get a "corrected W-2" before her tax return could be processed. The excess amount is only $36.37 for her but I have several issues with this problem.
1. In calulating the withholding of Social Security for year 2012 according to the W-2 I have, the amount withheld ranges thru the 6 employees from 4.8% down to the required 4.2%. How can this happen? and now that it did how do I get it corrected so I can refund any excess payments and create "corrected W-2's"?
2. For the 6 employees that I have I have calulated the total refund due all of them is $167.76. If I refund this to them as an over amount held for Social Security how do I back that amount out of each employee's amount paid to Social Security on their W-2?
3. How long will this problem hold up my W-2's and my required package to the government for proper reporting.
This is a very serious problem for me and my company and the last time I had issues with your latest release software it took too long to get it resolved.