Mike Stelmach

Colorado Springs, Colorado, US

2638 contributions

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Enjoy being outdoors and living an active life style.

No matter where you go, there you are!

User Activity

Hugh Green replied to the question: "everytime I click on PC Analyzer in Fixit Utiities why does the program freeze?"

I had a similar problem with Fixit 12 on Windows 7, and have been working with Avanquest on some Beta Fixes. The last fix appears to fix the program freeze problem. I suggest that you contact Avanquest Technical Support to see when or if...

Today, 9:09am

Oscar Todd replied to the question: "Right-click on .dwg file and preview attributes?"

You may try http://www.autocad.fixtoolbox.com to open/import/preview .dwg files

Yesterday, 10:28pm

Mike Stelmach replied to the question: "Installing antivirus and anti-malware"

Hello David, There is a way to bypass the virus checking. You will need to copy the install file from the CD or down load to the root of the C drive. Depending on what version of the CD or down load you have the...

Yesterday, 3:45pm

Mike Stelmach replied to the question: "I have run AQCleanup, then installed SystemSuite"

Hello Joseph, I have a fix for you to try. In order to get this fix to you, I will need you to submit a support request. You will see the option to submit a support request near the top of this web page. Just click on the Support tab then...

Yesterday, 3:39pm

Mike Stelmach replied to the question: "SOLUTION supposedly found - 41% problem - Where is solution?"

Hello Bob, In order to get the fix to you we need you to submit a support request. You will see the option to submit a support request near the top of this web page, click on the tab titled Support.

Yesterday, 11:31am

Mike Stelmach replied to the question: "Computer lockup after installing Fix-It update"

Hello Keith, It appears you have submitted this same question in another thread. I have responded to your other request.

Yesterday, 11:30am

Mike Stelmach replied to the question: "The Program shuts down when file cleaning"

Hello Greg, I have a fix for this issue. In order to get you this fix I need you to submit a support request. Yo will see the option to do so near the top of this web page. Click on the tab Support then follow the prompts to submit the...

Yesterday, 11:28am

Mike Stelmach replied to the question: "Computer lockup after installing Fix-It update"

Hello Keith, The first thing that comes to my attention is that it was not able to load needed files during the install. Microsoft Visual C++ is a needed file for the progam to function correctly. Second is that you have an existing virus...

Yesterday, 11:27am

Mike Stelmach replied to the question: "Powwerdesk Pro File Viewer causes application lockup"

Hello Tom, The first thing I would like you to try is booting the computer to safe mode,. Then try the same steps in Power Desk. Do you still see the issue in safe mode?

Yesterday, 11:24am

Mike Stelmach replied to the question: "System Suite crashes during one click fix & maintain"

Hello Christopher, We have a fix for this issue. In order to get the fix to you, we need you to submit a support request. You will see the option to do so near the top of this web page. Just click on the Support tab then follow the...

Yesterday, 11:23am

Mike Stelmach replied to the question: "Poor audio/video after System Suite Professional 12"

Hello William, You can go to the Settings then under Active intelligence look for the Mode tab set it to Monitor. See if this will correct the issue

Yesterday, 11:22am

Joseph Vanginderen replied to the question: "PowerDesk 8.4.1.12 activation"

Thanks a million, Mike! I am now a happy camper. Joseph Vanginderen the Netherlands.

Yesterday, 1:11am

Mike Stelmach commented on the article: "Requiem for a Heavyweight"

Hello Cletus, We do apologize for any issues you have been seeing with Power Desk. There will indeed be a Power Desk 9 With that being said we would appreciate any input you have as to what you would like to see in version 9. I...

May 21 2012, 11:58am

Mike Stelmach replied to the question: "Windows 7 block"

Hello Arnie. If the fire wall is not enabled in System Suite, then you would not have any fire wall protection. f you wish you can enable the Windows fire wall. It will not cause any conflicts with the other tools in System...

May 21 2012, 10:59am

Mike Stelmach replied to the question: "Updating the threat definitions"

Hello Evelyn, Lets see if you can manually update the files. Please go to the link below save the most current pattern file to disk. http://www.sunbeltsoftware.com/Home-Home-Office/VIPRE/Definitions/ Note: ...

May 21 2012, 10:58am

Mike Stelmach replied to the question: "Powerdesk Pro 8 changes folders"

Hello William, We have seen this issue on a limited number of systems. At this time we do not have any patch for this issue in version 8.4.1.12 What other customers have done is revert back to the previous version to correct this...

May 21 2012, 10:56am

Mike Stelmach replied to the question: "FIX-IT-UTIL PRO - ONE CLICK FIX - CAN'T FIX SELECTED PROBLEM"

Hello Bob, We have a fix for this issue. In order to get this fix to you, we need you to submit a support request. You will see the option to submit a support request near the top of this web page, look for the Support tab.

May 21 2012, 10:53am

Mike Stelmach replied to the question: "Virus and malware protection"

Hello Barry, During installation, the program checks the Windows Security Center for other installed virus scanner programs. If any are found there, the installer reports this information and will continue without installing the...

May 21 2012, 10:52am

Mike Stelmach replied to the question: "Powerdesk Pro 8.5 is too slow. Why?"

Hello Bill, There are a lot of factors that go into how fast it will operate. I have seen Power Desk slow down if there are mapped drives. Do yo have any mapped dives in Power Desk? If you do try un checking these drives in the...

May 21 2012, 10:50am

Mike Stelmach replied to the question: "system suite 12 serial number missing plus download did not work"

Hello Leonard, If you could please provide me with your order number. I will look into this issue for you.

May 21 2012, 10:49am

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