0

votes

Vote

internet-networking in Internet & Networking Channel,
Written by: Elize Coetzee on Jul 18 2012, 8:39am

Web Easy not accessable

I can not open web easy. It keeps on asking for a serial number and gives a message above serial number that it is unregesterred and illegal, but I bought it two weeks ago and designed a website on it already now I can not get into it to go and make changes.

Citizens Comments

Arthur K. says:

Hello Elize,

Can you please visit our support page and submit an e-mail trouble ticket. Please make sure to include your serial number in that trouble ticket.

Please do not post your trouble ticket as a response here, as this is a public medium and any user would then be able to steal your serial number.  

0

Votes

Vote
Jul 18 2012, 3:48pm | Report

Elize Coetzee says:

Arthur I h
0

Votes

Vote
Jul 19 2012, 8:09am | Report

Arthur K. says:

Hello Elize,

I see that you have submitted a trouble ticket earlier today. It will be responded to shortly.  

0

Votes

Vote
Jul 19 2012, 11:56am | Report

Kathy Hutchison says:

I have the same problem with Web Easy Professional version 9.  However, it lets me reenter the serial number and it comes back.  I've noticed I have to reenter the serial number whenever I shut down my computer.  If I just exit out of Web Easy and go back to it later, it seems to retain the serial number.

0

Votes

Vote
Sep 9 2012, 12:13am | Report

Post your comment

default Avatar

You might be interested in these related contributions

About the Author

Elize Coetzee

Bethlehem

27 contributions

Recent contributions

Popular contributions