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internet-networking in Internet & Networking Channel,
Written by: John Kendall on Aug 29 2010, 12:53pm

Asking help with a website.

When asking someone to help you with a problem you are having with your website there are several things you should do.

1, Always give a link to the website you are having the problem.

2. Give the name or source of the software you are using to build and manage the website with.

3. Make sure your questions are clear and direct to the problem.

The main thing to deffinately do is supply the link to the website!

This will aid the person, trying to supply help, a visual aid to the problem.  If the question is about a site you are building and have not published, supply the part of the code that you are having problems with.

You can do something on your site in many different ways, having something to look at helps.

Example: you can build a "Comment Box" with tables or floats.  Each can inherrit certain problems.  The problem may have the same sympthoms but require different procedures to correct.  These fixes can be a long drawn out procedure.  I, for one, do not want to explain two diferent procedures for the same problem so that I cover all possibilities.

If you are worried that others may think your site is "Simple" or "Stupid", don't think that way.  Not all of us are design genius and none of us know everything. Well, maybe Mark knows everything, I haven't seen him stumped yet but most of us fall short of being expert.

To those that are reading this that give advice, here's the rule!

I am in several groups that deal with design and development of websites. I have seen site critiques that would make the hair stand up on the back of Satan's neck.  This type of critique is not productive. You want to slam someone, go to a professional wrestling match and slam a continder and get the reward you deserve.

Sorry about that, I'm a littl immotional about this.  I just saw a critique, where someone told the person asking for the site critique, that this person "has no business trying to design a site!" This is not constructive, it's destructive and has no place in learning.

Anyone have any other ideas?

JB

Citizens Comments

Tina Dreffin says:

Does anyone know how to link two documents together inside a single website using Webeasy 8?  My site is 70 pgs long and is giving me trouble, so I need to break it down.

 

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Aug 30 2010, 10:43am | Report

John Kendall says:

Tina,

There are many ways you can link internally inside a website.  The simplest way is to link a text box.  To do this:

1.  Put a text box on the page you are linking from. 

2.  Enter the text you want to use as a link and exit the box.

3.  Click one time on the text box.

4.  in the tool bar at the top of the canvas you are working with, select the Link icon.

5.  A drop-down will appear and you can sellect how you want to link to the other page. (I like using "By Page Number"  Then click "OK" and your link is created.

6.  Repeat this on the page you have just linked to, otherwise you will get to that page and have no way to return to the main site.

At my website, http://www.website2easy.com , you can see where I used a word inside a "Rich Text" text box.  In the paragraph "Ask the right questions" I added [More] to the end of the paragraph.  Then I selected [More] and followed number 4 through 6 above.

I hope this helps.

JB

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Aug 30 2010, 2:43pm | Report

Tina Dreffin says:

Thanks JB, but that didn't quite address my issue.  I actually want to link my text to a different document, not a URL or any of the options available.

I created my website with Webeasy 8 w/o using templets.  I recall the software recommending to keep documents to a minimum of 5 pages for ease of management.   With 70 pgs, many of my images won't stay loaded when I switch pages to work on them, so I considered the problem to be one of memory.

I wonder if I create 4 documents for my one website package, then the images would stay loaded?  If so, how do I link the documents?  Perhaps I can't?

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Aug 30 2010, 2:53pm | Report

John Kendall says:

Tina,

The problem may be a "Reset" that is possitioned in the program to conserve memory.

What this does is simple, when you leave that document, the document is automatically sent back to the server allowing that space to be used by something else.

When you are editing your document, it may be doing similar by returning the document to it's file.  This would be to free up memory for other items.

You may be able to do something with scripting but I am not a scripter.  Arthur may be able to help.  He may know of an "ON-OFF" switch.

Best of Luck.  OH, and let us know how it turns out.

JB

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Aug 30 2010, 3:27pm | Report

Tina Dreffin says:

Will do and Thanks!  What would us gals do without our geek guys, I ask you!

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Aug 30 2010, 3:34pm | Report

John Kendall says:

Wow!  I made it to "Geek" status!

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Aug 30 2010, 5:23pm | Report

John Kendall says:

Hey Tina,

I can not believe this slipped my mind.  I know you said that this problem was accuring during Editing your website off-line but does it happen when viewing on-line?

If it does then it could very well be a memory problem, as you susspect. 

Since you say your website is some 70 pages and your problem is with the images, this information is worth mentioning, even if you know this.

Check your Data memory for your site through your control panel.  If you do not have a panel as such, all providers to my knowledge supply them, call your Hosting Provider and ask them to check and tell you what your usage and left over memory is.  If your mrmory is getting low, say maybe 15% left, buy more memory NOW!

Most providers offer enough memory to take care of around 100 pages but that is primarily only TEXT.  Images and Photos, use up memory like a wild fire out of control.  Richard has a great article here at Soft City about Memory and Bandwidth.

That brings up another thing, Check your Bandwidth also.  Bust-Out Memory and Bandwidth are expensive, sometimes as much as 10 times the regular price.  If anyone is downloading things off your site, Bandwidth could be a serious problem.

I know this information does not help you with Editing problem but it could be something causing the sympthom Off-Line.

I do wish you luck,

JB

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Aug 30 2010, 8:01pm | Report

John Kendall says:

I said Richard may have writen a good article, it could have been Miguel.  I can not remember and I have not found it yet.

JB

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Aug 30 2010, 8:05pm | Report

Tina Dreffin says:

Thanks JB!  I'll look into it and let you know how it turns out.

Tina

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Aug 31 2010, 9:25am | Report

Eileen Brown says:

Hiya Folks.

Holy Crapola Batman!  I know I've seen some critiques that made me cringe and want to cry for the poor person who (had to be humiliated) was the recipient of the cruel words spoken.  

I'm truly glad you added that tidbit about a (cruel) critique being non-productive.  It does not matter WHO you are, if you cannot be KIND in some manner, you (anyone) should keep your blankety-blank-blank mouth shut!

;D  

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Jan 10 2011, 2:27pm | Report

John Kendall says:

Yes, some people should keep their mouth shut.  Critiquing is an art and should be handled with Kitt Gloves.  Some people just don't have the patients or think they are "GOD" when it comes to judging others.

To those of you that have been abused by a critique, my heart goes out to you.  Don't give up, most people are kind.

JB

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Jan 10 2011, 4:41pm | Report

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John Kendall

Ruston, Louisiana, US

222 contributions

Old man of 57 years.  Retired on disability.  Happy and alive.  I play around on the computer hoping one day to wake up and actually know something about it.  I love my coffee and the coffee shop I frequent.  My hair is long, past my shoulders and I have a thick full beard.  I look like a street person or a contract hitman.  When I get around to uploading a picture then you can decide.  I am a writter but not yet published.  I hope to finish my first book in six months.  You can inquire as to how to buy my book, if you wish.  Oh, most people don't like non-fiction where animals take on human characteristics and speech.  That, in-a-nutshell is me!

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