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business in Business Channel,
Written by: chris johnsen on Jan 6 2012, 2:38pm

Error printing w-2

When I try to print the w-2's for 2011 I get the error "The tax form for the selected year is not available".  The payroll information is correct, however the W-2 on screen says 2010 and not 2011, although the dates selected are 1/1/2011 to 12/31/2011. I tried updating and no updates are available. 2010 accounting year is closed.

Bookkeeper version 9.0.0.4

Tax table 2012.03

What else do I need to do in oredr to print he W-2's.  Thank you

 

Citizens Comments

Jason Aguiar says:

Hello Chris,

 

I would suggest you call into our phone support so one of my reps can walk you through the process.

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Jan 6 2012, 4:36pm | Report

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chris johnsen

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