If you are not completely satisfied with the software you’ve bought from this website, you can get your money back within 15 days of downloading the software, or 15 days after the software has been delivered to you.
One thing worth mentioning: This guarantee works only for software bought online from an Avanquest website. If you’ve bought your software in retail or from another website, please contact them and check their Returns policy.
Please note that we can only accept returns of boxed/DVD product if the item is returned to us in its original sealed packaging.
To return a product, please follow the procedure below:
Contact Us with the following information:
• Your contact information (last name, first name, address, email, phone number)
• Your order ID
• Your reason for return
• For boxed/DVD items, confirmation that the box or DVD is still in its original sealed packaging. If the item has been opened, we are not obliged to offer a refund on the purchase.
• For downloaded items, proof that the software has been uninstalled from all your computers and will never be installed or used any more (Screenshots will suffice).